Nordic Payment Report 2024
This year marks the sixth time Nets has published the Nordic Payment Report. It’s an annual report on payments and related topics, providing an overview of how consumers in Sweden, Denmark, Norway, and Finland prefer to shop and pay in physical stores.
This year, we’ve added an index score to the report. The index score provides an indication of both consumers’ and merchants’ economic outlook for the upcoming year.
In addition to a deep dive into categories like shops, grocery stores, restaurants, cafés, and more, the report also offers an update on payment methods such as cards, cash, and mobile payments in 2024. Last but not least, you can read about related payment topics such as biometric authentication, digital receipts, and loyalty solutions.
69% of Danish consumers use self-service
The number of consumers using self-service in the Nordics is highest in Denmark, with 69%. Self-service as a payment method is often used, particularly in fast food chains and cinemas, where customers can skip the lines by both ordering and paying themselves.
93% of Norwegians Use Cards Weekly
A remarkable 93% of Norwegian consumers use card payments at least once a week, the highest rate among all Nordic countries. This shows just how much consumers rely on cards for everyday purchases.
97% of Finnish consumers use loyalty solutions
The Finns are leading the usage of loyalty solutions in the Nordics. The most popular loyalty solution in Finland is still a physical card, but debit card integrations and mobile applications are not far behind.
83% of Swedish consumers use mobile payments
In Sweden more and more merchants are going cashless and, in many restaurants, and cafes cash is not accepted anymore. The mobile payment solution Swish, that has been around for the longest in the Nordics, is very much preferred method for the Swedish consumers.