Partner story
A joint solution by Confirma and Nets empowers mobile sales
Nets and Confirma share the common goal of supporting businesses so that they can offer their customers an even better payment experience. Convenient payments make everyday life easier for entrepreneurs and customers alike. When technology and customer understanding come together, a partnership is created that serves all parties.
Fast and frictionless payment has always been an essential part of a good customer experience. Nowadays, customers are encountered in many different places, and points of sale must be able to move with them. When Confirma's software expertise was combined with Nets' payment solution, the result was a mobile cash register that combines the Jeemly Move POS system, SmartPOS payment terminal, and receipt printer in a single device. The mobile cash register conveniently follows the salesperson, regardless of where the customer wants to pay.
Long-term partnership
Confirma is part of the Nordic Confirma Software Group, which offers a wide range of software services. Confirma boosts its customers' business with key software and POS solutions, while Nets processes billions of payment transactions annually and offers comprehensive payment solutions for different needs.
Jouni Hyttinen, Head of Confirma's Jeemly unit, explains the practical reasons behind the collaboration: the payment terminal is an integral part of the POS system, and therefore the collaboration seamlessly complements the service package.
The long-term partnership has also been maintained. "The old partnership has mainly been fine-tuned and deepened. As Nets has brought new products to the market, we have integrated them technically into our own system," says Hyttinen.
Mobile cash registers make everyday life easier for entrepreneurs
At its best, a successful partnership solves concrete, everyday challenges. In such cases, cooperation benefits both partners and customers. According to Timo Vuolteenaho, a system specialist at Confirma, needs always arise from customers. Nowadays, sales are not limited to brick-and-mortar stores or online shops – mobile sales are the order of the day.
With Nets' SmartPOS payment terminal and the Confirma cash register solution that can be integrated with it, sales staff can enter orders, receive payments, and print receipts using a single device. "The mobile cash register is very similar in its features to a fixed service point system – it can record sales in statistics and provide a real-time balance. It can also offer a variety of payment methods," says Hyttinen.
Technology develops alongside the customer
According to Hyttinen, customer expectations are constantly growing. Initially, customers wanted the ability to record sales in the field, but over time, their needs have diversified and they are keen to adopt new features. The new generation SmartPOS payment terminal meets the demands of the future, with its Android operating system allowing functions to be customized to suit current needs. This suitable hardware also supports the continuous development of mobile cash registers.
The aim is to continue to face future payment trends together. "In the whirlwind of technological development, communication must be continuous and smooth so that we can obtain the necessary information about development trends and adapt them to our own operations. The good thing about Nets is that if we agree that payment terminal delivery will take three days, it will take three days – and they stick to that,” says Hyttinen.