Merchant portal – your shortcut to knowledge about your business

MyNets is Nets’ online platform where you, as a Nets customer, can access insights about your business, transactions, and performance. Your accountant might be using this tool for settlements, transactions, and invoices already. But the platform is also very helpful for other things and can actually help you improve your business. You can access a wide range of analytics in an app on the go, or in the portal on desktop. Within MyNets you will find many features that can help you grow and improve. Here, we have highlighted some that you can use to optimise your business as a Nets acquiring customer.

Refund a transaction directly

In case you have to refund a customer’s transaction, and they have already left the store, you can use the MyNets portal’s refund feature without your customer having to come back to receive a reimbursement on the payment terminal. A feature which makes things easier for both you and your customers.

View how often your customers keep coming back

You might know your most loyal customers, but do you know how many of your customers that are recurring and how many are one-timers? In the MyNets portal you get access to a range of data, for example how loyal your customers are and how often they come back to your business. With that knowledge you can consider, if it would be beneficial for your business to introduce a loyalty programme.

View which countries your international customers come from

Is your store placed so that you have tourists visiting your store? Or do you have a lot of international customers? If so, you can use MyNets to get details on their country of origin. That way you can get useful insights on your customer base and consider setting up signs in other languages for your foreign customers to feel more welcome. Or consider offering DCC which they often find attractive. With DCC your customers can pay in their own currency while you get settled in yours, and you will earn a commission on the exchange rate.

Additionally, MyNets portal allows you to view all your invoices from Nets in one place and to edit information about your sales location if needed.

Are you looking for support for MyNets?

Haven’t tried MyNets yet? Download the app from either App store or Google Play or access the portal.